How to repair a Whirlpool F1 error code
When the Whirlpool washing machine displays an F1 error code, this usually means that the control board is having difficulty communicating with the motor.
The listed repair techiques have been performed on a Whirlpool Cabrio washer, but it seems that the same instructions can be applied to other Whirlpool modes, as well as Maytag Bravo and Kenmore Oasis washers.
REPAIR TECHNIQUE 1)
To remove the error display, press Pause/Cancel twice.
To fix your Whirlpool F1 error code, you should first try to unplug your washing machine or disconnect power for 1 minute and then plug it back in/turn the power back on.
Re-select the cycle and press Start. In some cases, disconnecting and reconnecting power to the unit clears the F1 error code.
REPAIR TECHNIQUE 2)
According to some repair companies, a possible cause of the F1 error is blockage inside the pressure switch hose.
First, unplug the machine, so there is no risk of electric shock.
Open your washer. You will need a 1/4 inch screwdriver. There are 3 screws on the back. You need to unscrew them in order to open up the console and to get to where the pressure switch hose is.
Pics 1 and 2: unscrew 3 screws and open the console
Verify that the pressure switch hose is hooked up properly.
Disconnect the hose and blow through it to verify there is no obstruction.
If you can blow through it easily, there is no obstruction. If you listen carefully, you can even hear the air coming into your tub, which should mean
it isn't disconnected. If you don't hear the air, the other end of the hose is probably disconnected from the tub, so try to reconnect it.
If you cannot blow through the hose easily,
there is probably a blockage inside the hose. Try to remove it, by either blowing harder or inserting a wire inside the hose. Be careful with the wire, not to damage the hose.
If you could blow through the hose easily, or you succesfully removed whatever was blocking the hose, reconnect the hose and turn the machine back on. Run one cycle and see what happens.
If you prefer video to photo, here are video instructions on how to check the pressure switch hose.
If the F1 error is gone, this could be due to the removal of the blockage or simply because of the restart of the machine.
If you are still getting the F1 error code, the cause of the problem could be the control board, so check out our next repair technique.
REPAIR TECHNIQUE 3)
If the other repair methods didn't help you, you will most probably need to replace the faulty control board. To replace the control board, you have the option of calling a technician,
which can, depending on where you're from, cost you around 400 USD.
Here is a receipt for Cabrio washer
control board replacement
from one of dissatisfied Cabrio users.
Or you can replace the control board yourself, with our help. Don't be afraid, this is a very easy repair.
A large number of people are experiencing the F1 error code and according to some sources, this could be due to a faulty design on Whirlpool's control
board. According to one source who has been trying to get Whirlpool to cover the repair costs
for a long time, even the technician/repairman was surprised that Whirlpool was not going to cover the costs. He technician said that when this problem started to crop up, he carried around no
less than 10 of these parts in his truck everyday. He added that this is the 6th attempt at redesigning this part by Whirlpool to get it right. It seems that there was even
a recal of a some models of Whirlpool washers.
If you have paid for repairs in the past due to the F1 error code, you can contact Whirlpool and try to get your money back. If you decide to take this route, you can get additional
information from the above mentioned Facebook page. Collect information and then call for service. Ask to speak to a manager, be familiar with the model and serial numbers affected by
the recall and don't give up.
Here is whirlpool's customer service number you can call: 1-866-698-2538. Be persistent and don't take no for an answer.
If you would like to save yourself some trouble, you can take the faster way and repair the machine yourself.
To do this, you will need to purchase a new control board. They cost around 160 USD.
The following control board,
control board W10189966
will work on the following Whirlpool models:
Note that these instructions seem to also apply to owners of Maytag Bravo and Kenmore Oasis machines.
- Whirlpool WTW6400SW0
- Whirlpool WTW6400SW1
- Whirlpool WTW6400SW2
If you have a different model of washing machine, let us know, and we will try to find a suitable control board for you.
If you found a suitable model of control board for your machine,
please let us know, so we can post this information and help other visitors.
The only tool that you need to replace the control board is a screw driver. Be sure to unplug the machine from the electrical outlet
before performing any repairs.
After unplugging your washer, carefully pull the washer away from the wall (watch your drain hose and the two inlet hoses).
Next unscrew the 3 screws located on the back of the Whirlpool Cabrio.
Pic 4: unscrew 3 screws
Lift the control panel.This will expose the control board.
Pic 5: lift the console
Remove the wires from the retaining clips.
Pic 6: remove wires from retaining clips
Unscrew the 1/4 screw that holds in the control board.
Pic 7: unscrew the control board
Unplug all the plugs. To do so, you need to push down the gray tabs located just under the plug.
While pressing down the tabs with one hand, pull out the white plugs with your other hand.
Pic 8: unplug all plugs
The easiest thing would be to immediately insert the plugs into the new control board, so you don't have to remember the position of each plug. Do it all the way around, for all the plugs that
go into the control board.
Pic 9: reinsert plugs into the new control board
Then you should be able to remove the control board and place the new one in its place.
Next, uplug the pressure tube and plug it into the new board.
Pics 10,11: move the pressure hose to the new control board
Take out the old board and position the new one.
Secure the mounting screw. Place back the wires under the retaining clips.
Reposition the control panel.
Pic 12: Close the console once everything is done
Tighten the 3 screws. Plug in the washer and start a cycle.
With the new board, you shouldn't be getting the Whirlpool F1 error code.
If you prefer video instructions on replacing the control board, here they are:
If you managed to remove the Whirlpool F1 error code from your machine, please post your experience and list your washer model. Your experience can help others.
Or if you discovered another way to repair your washer, please let us know, we would love to hear about it and your experience can help others.